Terms of Service

YouEat provides personalized weekly meal plans, recipes and shopping lists based on the targets, preferences and allergens you configure. Nutrition figures are computed per serving with care, but YouEat is not a medical service — consult a professional for medical dietary needs, and always verify ingredient labels for allergens.

Allergen, dietary and nutrition information (such as “gluten-free” or “vegan” labels) is derived from available recipe and ingredient data and is indicative only. The actual composition of a specific product may vary by brand, batch or production method, and our database may be incomplete or inaccurate. Always verify the ingredients and allergens on the packaging of the actual product before consuming it; if you have a food allergy, intolerance or medical dietary restriction, never rely solely on the information in the app.

YouEat is operated by Host Hive s.r.o. — the party you are contracting with under these terms.

You need an account to use YouEat. You're responsible for activity under your credentials and for keeping them confidential. You must be at least 16 years old. We may suspend accounts that violate these terms.

Health data. During onboarding you give us your weight, height, age, gender and activity level, and you may add allergens and dietary choices. Together these are health data — a special category under Article 9 of the GDPR — and we ask for your explicit consent to process them, separately from your acceptance of these terms. We use them for one purpose: calculating your targets and building your plans. Your plans cannot be produced without them, so this consent is a condition of holding an account, not an optional extra. You can withdraw it at any time by deleting your account in Settings → Account, which erases the data; withdrawal is as easy as giving consent was.

Paid plans renew automatically (monthly or yearly) until cancelled in Settings. Every new account receives a 7-day full-Premium trial without a payment card. Cancelling stops future charges; access continues until the end of the current billing period.

The Free plan includes browsing recipes and up to 10 favourites; the weekly meal plan and shopping list are part of the Premium and Family plans and the 7-day trial.

Withdrawal. By paying for a subscription you expressly request that we make it available to you immediately, and you acknowledge that, because the digital content is delivered at once, the statutory 14-day right of withdrawal lapses. We do not refund partial subscription periods except where these terms or the law provide otherwise; you can cancel future renewals at any time.

Price changes. We may change subscription prices when our costs change (infrastructure, licences or taxes such as VAT), when we add features, or to reflect inflation. We will tell you by e-mail to your account address and in the app at least 30 days before the new price applies. A new price never applies to a period you have already paid for; it takes effect from the first renewal after the notice period. If you do not agree, cancel in Settings before the new price takes effect — there is no charge for doing so. Renewing after that date means you accept the new price.

• Personal use — plans and recipes are for you and your household, not for resale or redistribution.
• No abuse — no scraping the catalog, probing the service or interfering with other users.
• Your content — anything you submit must be yours to share and lawful.

To the extent permitted by law, we are not liable for indirect or consequential damages, and our aggregate liability is limited to the amounts you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer in respect of defects.

Defects and complaints. If YouEat does not work as described, write to hello@youeat.click and tell us what went wrong. We will fix it within a reasonable time at no cost to you. If we cannot, you may ask for a proportionate discount or, where the defect is material, withdraw from the contract; any refund due is paid within 14 days to your original payment method. We keep the service updated as needed for it to stay free of defects for as long as you subscribe.

We are not liable for harm arising from reliance on indicative allergen, dietary or nutrition information without verifying it on the actual product's packaging as described in Section 01. This does not affect liability that cannot be limited by law.

You may stop using YouEat at any time. To have your account deleted, write to privacy@youeat.click — we act within 30 days. We may suspend or terminate accounts for material breach of these terms, giving prior notice where reasonably possible. Sections that by nature survive (liability, governing law) survive termination.

Ending the service. We may stop providing YouEat, or a substantial part of it, if we wind the product down, materially change our business, or face legal or technical obstacles that make continuing unreasonable. We will notify you by e-mail to your account address and in the app at least 60 days before the end date. From that notice onward we charge no further renewals. On the end date we refund the proportional part of any prepaid period we did not provide, to your original payment method, within 14 days. Before the end date you can export your data from Settings → Account; afterwards we delete accounts as described in the Privacy Policy. To the extent the law allows, this refund is the only compensation due in connection with the ending of the service; Section 05 applies otherwise.

We may change these terms when the law or a regulator requires it, when we add or change features or plans, to address security or abuse, or to make the text clearer. We will notify you by e-mail to your account address and in the app at least 30 days before a change takes effect, with a summary of what changed and a link to the new text. If you do not agree, you may cancel your subscription or delete your account before the effective date at no cost, and any prepaid period you give up is refunded proportionally. Using YouEat after the effective date means you accept the updated terms. Changes that only benefit you or fix obvious errors may take effect immediately.

Changes to the service. YouEat evolves: we add, adjust and sometimes remove features. If a change worsens your access to or use of the service more than insignificantly, we will tell you in writing reasonably in advance, and you may cancel without penalty within 30 days of the change, with a proportional refund of any prepaid period.

These terms are governed by the laws of the Czech Republic, and disputes belong to the courts of the Czech Republic — without limiting any mandatory consumer protections of your country of residence. Questions: legal@youeat.click.

Consumer disputes. If you are a consumer and we cannot settle a dispute directly, you may seek out-of-court resolution with the Czech Trade Inspection Authority (Česká obchodní inspekce, Štěpánská 796/44, 110 00 Prague 1, www.coi.cz). Write to us first at hello@youeat.click — most things are quicker that way.